Run a credit refund

Send a refund to a credit card with a Desk/3500 or Desk/5000.

To return an amount to a credit card, complete the following steps:

  1. From the home screen, select 1 (Return).
  2. Select 1 (Credit).
  3. Type the amount of the refund, and then press Enter.
  4. Ask the cardholder to swipe, insert, tap, or key their card details.
  5. (Optional) If you key in the card details, enter the card's expiration date.

The terminal displays an approval code for the transaction and prints the receipt.