Run a sale

Take a payment for goods or services on Desk/3500 or Desk/5000.

You can use your Desk/3500 or Desk/5000 to run the following:

  • Credit sale - card present
  • Credit sale - manual entry
  • Debit sale - card present

Credit sale - card present

  1. From the home screen, select 0 (Sale).
  2. Select 1 (Credit).
  3. Ask the cardholder to swipe, insert, or tap their card on the device.
  4. Type the amount of the transaction.
  5. Select Accept.

The terminal displays the approval code for the transaction and prints the receipt.

Credit sale - manual entry

  1. From the home screen, select 0 (Sale).
  2. Select 1 (Credit).
  3. Type the amount of the transaction.
  4. Type the expiration date of the payment card, and then press Enter.
  5. Select Accept.
  6. Select if the cardholder is present:
    1. If the cardholder is present, select Yes. Type the cardholder's ZIP code, and then press Enter.
    2. If the cardholder is not present, select No. Type the payment card's CVC, and hten press Enter.
  7. Select either Mail-Order/Telephone or eCommerce.
  8. Enter an order number for the transaction.
  9. Enter the cardholder's address and their ZIP code.

The terminal displays an approval code for the transaction and prints the receipt.

Debit sale - card present

  1. From the home screen, select 0 (Sale).
  2. Select 2 (Debit).
  3. Type the amount of the transaction.
  4. Ask the cardholder to swipe, insert, or tap their card on the device.
  5. Type the amount of the transaction.
  6. Select Accept.
  7. Ask the cardholder to provide their PIN.

The terminal displays an approval code for the transaction and prints the recept.