View the details of your transactions in Payroc Insights

You can run the Transactions Report in Payroc Insights to view the details of your transactions.

Note: After a batch closes, transactions might take up to 24 hours to appear on the report.

 
  1. Sign in to https://payroc.partnerengage.com.
  2. From the navigation menu, select Reports > Merchant Company > Transactions.
  3. (Optional) From the Merchant Company dropdown menu, enter the name of your merchant company.
  4. From the Date Range dropdown menu, select a date range.
  5. (Optional) To filter your results, select Show Advanced Filters. For more information about the advanced filters, go to Advanced filters.
  6. Select Show Results.
  7. (Optional) To download a copy of the report, select Download .xls.

Advanced filters

Filter name Description
Card Type Card type of the transactions that you want to view.
Last 4 Digits Last four digits of a payment card.
Transaction Type

Type of the transaction:

  • Auth - Transactions that the issuing bank authorized.
  • Capture - Transactions that are complete.
  • Error - Transactions that failed because of a system error.
  • Decline - Transactions that failed because the issuing bank declined the transaction.
  • Return - Transactions that you refunded to the cardholder.
  • Void - Transactions that you canceled before you settled them.
Transaction Status

Status of the transaction:

  • Held - Transactions that we have held for investigation.
  • Paid - Transactions that are complete.
  • Pending - Transactions that the issuing bank approved, but you have not yet received the funds.
  • Release - Transactions that we previously held for investigation but have now released.
  • Reversal - Transactions that the cardholder disputed, and the issuing bank returned the transaction amount to you.
Batch Batch number.
Min Trans Amount Minimum dollar amount of the transactions you want to view.
Max Trans Amount Maximum dollar amount of the transactions you want to view.
Location Id Location ID of your business location. Note: Location ID applies only if your Independent Sales Company (ISC) supports location reporting.
Location Name Name of your business location. Note: Location name applies only if your Independent Sales Company (ISC) supports location reporting.

Contents of the report

Column name Description
Merchant Name Name of your business.
Card Number Masked card number of the payment card.
Card Type Type of payment card.
Transaction Type Type of transaction.
Batch Batch number.
Terminal Terminal ID that the transaction was run on.
Transaction Date Date of the transaction.
Batch Date Date that you closed the batch.
ACH Date Date that we sent funds to your bank account.
Auth Amount Dollar amount that the issuing bank authorized.
Transaction Amount Dollar amount of the captured transaction.
Transaction Status Status of the transaction.
Authorization Code Six-digit authorization code that the issuing bank returns to identify the approval.