Run a sale and save the customer's card details

You can use the Roc Services mobile app to save a customer's card to their profile when you run a manual card entry sale. After you save the customer's card, you can reuse the card for future transactions with the customer.

Note: Before you run a sale, you must add the customer. For more information about how to add a customer, go to Add a customer.

 

To run a sale and save the customer's card details, complete the following steps:

  1. Assign a customer to the sale.
  2. Add items to the order.
  3. Run a sale and save card details.

Step 1: Assign a customer to the sale

  1. On the main screen, tap .
  2. (Optional) Search for the customer by their name, phone number, or email address.
  3. From the list of customers, tap the customer that you want to run a sale with.

Step 2: Add items to the order

When you run a sale, you can add one or more items to your order. There are two types of items that you can add:

Add quick items

For each item that you want to add, complete the following steps:

  1. From the navigation menu, tap , and then tap Quick Charge.
  2. Use the keypad to enter the sale amount, and then tap +.
  3. Tap Charge.

Add items from the catalog

For each item that you want to add from the catalog, complete the following steps:

  1. From the navigation menu, tap , and then tap Catalog.
  2. Tap the category that contains the item.
  3. Tap the item that you want to add to the order.
  4. Tap Charge.

Step 3: Run a sale and save card details

  1. Tap Manual Entry.
  2. Enter the card details.
  3. Tap Store Card Details.
  4. Tap Pay Now.
  5. (Optional) To send a receipt, tap Share Receipt, and then tap a receipt option:
    • To send an email receipt, complete the following steps:
      1. Tap Email Receipt.
      2. Enter the customer's email address.
      3. Tap Send Email.
    • To send an SMS receipt, complete the following steps:
      1. Tap SMS Receipt.
      2. Enter the customer's phone number.
      3. Tap Send SMS.