Use the Virtual Terminal in the Self-Care Portal to collect repeat payments for subscriptions that use manual billing.

You can collect only one payment for each billing cycle of the subscription, and you can collect the payment only on or after the payment due date.

1. Log in to https://payments.payroc.com/merchant/selfcare/.
2. From the navigation menu, select Virtual Terminal, and then select Subscriptions.
3. In the Amount field, enter the amount of the payment.
4. (Optional) In the Description field, enter a description of the payment.
5. From the Subscription dropdown menu, select the subscription that the payment applies to.
6. Select PAY.
7. (Optional) Print a receipt.
   • To print a merchant copy of the receipt, select MERCHANT COPY.
   • To print a cardholder copy of the receipt, select CARDHOLDER COPY.

After you collect a payment, you can view the payment history for the subscription. For more information about how to view the payment history, go to View a subscription's payment history on the Self-Care Portal.