Use the Self-Care Portal to add or edit enhanced data for an existing transaction. Enhanced data is additional information about the transaction beyond the amount and card details. 

The following guidelines apply when you add or edit enhanced data:

• You can add or edit enhanced data only if the transaction is in an open batch.
• You can't add or edit enhanced data that changes the transaction amount, for example, the tax amount, unit cost, and discount amount. To change this data, void the transaction and run a sale again with the correct amount.

Use one of the following methods to add or edit enhanced data:

• Add or edit enhanced data from the receipt page.
• Add or edit enhanced data to an open-batch transaction.

Add or edit enhanced data from the receipt page

1. Log in to https://payments.payroc.com/merchant/selfcare/.
2. From the navigation menu, select Virtual Terminal, and then select Sale.
3. Run a sale.
4. On the transaction receipt page, select the Add Enhanced Data tab.
5. (Optional) From the Enhanced Data Template dropdown menu, select an existing enhanced data template.
6. Add or edit your enhanced data.
7. Select SAVE.

Add or edit enhanced data to an open-batch transaction

1. Log in to https://payments.payroc.com/merchant/selfcare/.
2. From the navigation menu, select Reporting, and then select Open Batch.
3. Select the All Transactions tab, and then search for the transaction that you want to add enhanced data to.
4. From the Action dropdown menu, select ..., and then select Add Enhanced Data.
5. (Optional) From the Enhanced Data Template dropdown menu, select an existing enhanced data template.
6. Add or edit your enhanced data.
7. Select SAVE.