Important: Only the person who signed the Merchant Processing Agreement (MPA) can update the bank account details associated with a merchant account.
To update your bank account details, complete the following steps:
- Download the Merchant Processing Amendment form.
- Complete the form.
- Gather supporting documentation.
- Send us the information.
1. Download the Merchant Processing Amendment form
Download the Merchant Processing Amendment form.
2. Complete the form
Complete the entire form, except the Merchant Information Revisions section.
In the Bank Account Revisions section, enter your new bank account details:
To use one bank account for deposits and fees, complete the following fields:
- Name on Bank Account
- Transit (ABA Routing) Number
- Account Number (Credits & Debits)
To use separate bank accounts for deposits and fees, complete the following fields:
For the bank account that we send deposits to:
- Name on Bank Account
- Transit (ABA Routing) Number
- Account Number (Credits & Debits)
For the bank account that we take fees from:
- Name on Bank Account (Debits only, if applicable)
- Transit (ABA Routing) Number (Debits Only)
- Account Number (Debits Only)
3. Gather supporting documentation
To verify your identity and the bank account details that you entered on the form, send us a copy of the following:
- Photo ID
- Bank verification
Photo ID
We accept a copy of your driver’s license or a copy of your passport. The name on the photo ID must match the name of the person who signed the MPA.
Bank verification
We accept a voided check or a headed letter from your bank for each bank account that you include on the Merchant Processing Amendment form. The voided check or bank letter must show the following details:
- Routing number and account number of the bank account
- Your name or doing business as (DBA) name
4. Send us the information
Email cs@payroc.com with your supporting documentation and the completed Merchant Processing Amendment form.
After we receive your form and the supporting documentation, we take 1-2 business days to update your bank account details.
Note: While we update your bank account details, we continue to use your current bank account details for deposits and fees.