To view the details of funds that we sent to your bank account, complete the following steps:
- Sign in to https://payroc.partnerengage.com.
- From the navigation menu, select Reports > Merchant Company > ACH Deposit.
- (Optional) If you have more than one merchant company, use the dropdown menu to select your merchant company.
- From the Date Range dropdown menu, select a date range.
- Select Show Results.
- (Optional) To download a copy of the report, select Download .xls.
Contents of the report
| Column name | Description |
|---|---|
| Association Date | Date of the batch that contains the transactions that make up the ACH deposit. |
| ACH Date | Date that we sent the Net Amount to your bank account. |
| Payment Date | Date that you received the Net Amount in your bank account. |
| MID | Merchant ID (MID) that we assigned to your merchant. |
| Merchant Name | Your business name. |
| Transactions | Number of transactions in the ACH deposit. |
| Sales | Dollar amount of approved sales. |
| Returns | Dollar amount that you refunded to cardholders. |
| Daily Fees | Dollar amount of daily fees. |
| Held Sales | Dollar amount that we held back from your funds for further investigation. |
| ACH Adj. | Dollar amount of adjustments we made to the Sales amount. |
| Holdback | Dollar amount of surcharge funds that we held back. Applies only to Reward Pay and Consumer Choice merchants. |
| Reserve Release | Dollar amount of held funds that we released and included in the ACH deposit. |
| Net Amount | Dollar amount that we sent to your bank account. Note: To calculate your Net Amount, we subtract your ACH adjustments, fees, and holdbacks from your Sales amount. |
| Actions | To view additional details about the ACH Deposit, select ..., and then select Details. |