Important: You can create an e-invoice only if you have access to a Virtual Terminal. If you don't have access to a Virtual Terminal, contact us at 888-477-4500 or email us at cs@payroc.com.
Use the Roc Terminal+ mobile app to create an invoice that you can email to a customer. With an e-invoice, you can display a full breakdown of each item in the transaction, including the item price, quantity, and applicable taxes.
To create and send an e-invoice, complete the following steps:
- Switch to a Virtual Terminal. To switch to a Virtual Terminal, complete the following steps:
- From the Sale screen, select
- Select the endpoint identifier (EPI) of the Virtual Terminal.
- Select OK.
- From the Sale screen, select
- From the Sale screen, you can either:
- Use the keypad to enter the transaction amount.
- Add existing inventory items to your cart.
- Select Process Payment.
- Select E-invoice.
- Enter the invoice details:
- In the Expire field, enter the date the invoice expires.
- (Optional) In the Invoice No field, enter the invoice number.
- (Optional) In the Description field, enter a description of the transaction.
- (Optional) In the Purchase Order field, enter the customer’s purchase order number.
- From the Customer Name dropdown menu, select an existing customer or enter the following customer’s details:
- Phone number
- Email address
- (Optional) Company name
- (Optional) In the Upload Image section, upload up to three images of any supporting documentation.
- Select Continue. The app sends the e-invoice to the customer.
- Select Done.