Use the Roc Services Mobile App to run a sale using a customer's Automated Clearing House (ACH) details.
To run a sale with bank account details, complete the following steps:
(Optional) Step 1. Assign a customer to the sale
- On the main screen, select
. - (Optional) Search for the customer by their name, phone number, or email address.
- From the list of customers, select the customer that you want to run a sale with.
Step 2. Add items
When you run a sale, there are two ways to add an item to the cart:
- Quick Charge - Dollar amount that you enter for each item and add to the cart.
- Catalog - Items from your catalog that you add to the cart.
Note: Before you add a catalog item to the cart, you must set up your catalog. For more information about how to create a catalog item, go to Set up your catalog.
Add a Quick Charge item
- From the Quick Charge screen, use the keypad to enter the dollar amount that you want to charge the customer, and then select +.
- Select
.
Add a catalog item
For each item you want to add to the cart, complete the following steps:
- Select
, and then select Catalog. - Select the category that contains the item.
- Select the item to add it to the cart.
- Select
. - Select
.
Step 3. Run the sale
- From the list of payment methods, select ACH.
- Enter the bank account details.
- Select Pay Now.
- (Optional) To send a receipt, select Share Receipt, and then select a receipt option:
- To send by email, select Email Receipt, enter the customer's email address, and then select Send Email.
- To send by SMS, select SMS Receipt, enter the customer's phone number, and then select Send SMS.