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View articles about Roc Terminal+ dual pricing mode.
Getting started Step 1. Charge your device Plug the USB-C cable into your device, and then plug the other end...
September 5th, 2025 1490 views 1 likes
After you’ve updated the device settings on the Roc Terminal+ web portal, you must download the updates to the device...
February 13th, 2026 765 views 0 likes
Type the sale amount, and then tap Enter. Ask your customer to swipe, insert, or tap their card. To manually...
April 16th, 2025 1043 views 1 likes
Tap Credit until the screen displays Debit. Type the sale amount, and then tap Enter. Ask your customer to swipe,...
April 16th, 2025 851 views 1 likes
Tap Sale until the screen displays Void. Type one of the following: Transaction number from the receipt Last four digits...
April 15th, 2025 911 views 1 likes
Tap Sale until the screen displays Refund. Type the refund amount, and then tap Enter. Ask your customer to swipe,...
April 16th, 2025 787 views 1 likes
Tap Sale until the screen displays Preauth. Type the pre-authorization amount, and then tap Enter. Ask your customer to swipe,...
April 15th, 2025 999 views 1 likes
Tap Sale until the screen displays Ticket. Type the capture amount, and then tap Enter. Type the password, and then...
April 15th, 2025 1660 views 1 likes
You can configure your payment device to split a payment between up to five customers. For each customer, you can...
February 20th, 2026 457 views 0 likes
Tap Main Menu. Tap Page Down, and then tap Pre Sale. Type the presale ticket amount, and then tap Enter.
April 16th, 2025 1007 views 1 likes
To view the end point identifier (EPI) of your device, tap the Agent icon.
September 5th, 2025 987 views 0 likes
Important: You can switch between different MIDs only if you have a multi-MID account. To switch to your MID...
September 5th, 2025 967 views 1 likes
Important: You can add or remove MIDs only if you have a multi-MID account. To add or remove a...
September 5th, 2025 1238 views 1 likes
Tap Main Menu ≡ > Settings > Change MID. From the list of MIDs, tap your MID. Tap Forgot Password. We send you a one-time password (OTP) by...
September 5th, 2025 1137 views 2 likes
If you see the prompt for Roc Terminal+ Master Passcode, follow these steps to return to the Roc Terminal+ Application:...
September 5th, 2025 1268 views 1 likes
Make sure that your device is close to your router, and then try to connect to your network again. Note: If you...
September 5th, 2025 1103 views 1 likes
Charge your device. Press and hold the power button for at least four seconds.
September 5th, 2025 1067 views 0 likes
You can manually clear a transaction that is pending on your Roc Terminal+ device. A transaction can become stuck in...
May 1st, 2026 195 views 0 likes
On the main screen of the device, tap the Main Menu icon ≡. Tap SETTINGS. Tap UTILITY. Tap one of...
May 13th, 2026 95 views 0 likes
After you've updated the device settings on the Roc Terminal+ web portal, you must download the updates to the device...
May 13th, 2026 205 views 0 likes