You can use the Roc Terminal+ web portal to configure how your device prompts your customer for their signature during a sale. If you require a signature, you can choose to print a signature line on receipts, prompt for a signature on the device screen, or request a signature based on the cardholder’s verification method (CVM). 

1. Log in to https://terminalplus.rocpos.com/login.
2. On the side menu, select Device Management.
3. (Optional) Search for your device using one of the following criteria:
   • Endpoint identifier (EPI) of your device
   • Serial number of your device
   • Model number of your device
   • Doing Business As (DBA) name associated with your device
   • Store name associated with your device
4. Select the EPI of your device.
5. Select EDIT PARAMETERS.
6. Select the Receipt tab, and then select the Print Option tab.

1. Choose how you want to request signatures from customers:
   • To prompt for a signature on the device screen based on the cardholder’s verification method (CVM), complete the following steps:
   • In the Forced Signature section, select DEFAULT.
   • Turn on Force On Screen Signature.
   • To prompt for a signature on the device screen, complete the following steps: 
   • In the Forced Signature section, select ON DISPLAY. 
   • Turn on Force On Screen Signature.
   • To print a signature line on receipts, complete the following steps:
   • In the Forced Signature section, select ON PAPER. 
   • Turn off Force On Screen Signature.
   • To request a signature on the device screen and receipts, complete the following steps:
   • In the Forced Signature section, select ON PAPER.
   • Turn on Force On Screen Signature. 
   • To turn off signatures on both your device and receipts, complete the following steps:
   • In the Forced Signature section, select NONE.
   • Turn off Force On Screen Signature. 
2. Select SAVE.
3. Download the updates to your device. For more information about how to download updates, go to one of the following articles:
   • If you are using a physical payment device, for example, Newland N950, N950S, or X800, go to one of the following articles:
     • If your payment device has a single-MID configuration, go to Download a parameter update to a device.
     • If your payment device has a multi-MID configuration, go to Download a parameter update to a multi-MID device.
   • If you are using the Roc Terminal+ mobile app on your phone or tablet, go to Download a parameter update to the Roc Terminal+ mobile app.