Create an Account Updater report on the Self-Care Portal

Self-Care Portal

Use the Self-Care Portal to run an Account Updater report, which shows the stored cards that have been automatically refreshed with updated card details. To run the report, complete the following steps: 

  1. Log in to https://payments.payroc.com/merchant/selfcare/.
  2. From the navigation menu, select Reporting, and then select Account Updater.
  3. Set the date range for the report.
  4. Select Generate.
  5. Review the results.

Each row shows the masked card number, the previous expiry date, the updated expiry date, and the update status.

  1. (Optional) To export the results to CSV, select EXPORT TO CSV, select Export displayed results, and then select DOWNLOAD REPORT.