Create a pre-authorization on the Self-Care Portal

Self-Care Portal

Use the Self-Care Portal to temporarily hold funds on a customer's card.

  1. Log in to https://payments.payroc.com/merchant/selfcare/.
  2. From the navigation menu, select Virtual Terminal, and then select Pre-Authorization.
  3. In the Amount box, enter the authorization amount.
  4. In the Description box, enter a description for the transaction.
  5. From the Payment Type dropdown menu, select Card.
  6. In the Card Number box, enter the card number.
  7. From the Expiry Date dropdown menu, select the month and year that the card expires.
  8. In the Cardholder Name box, enter the cardholder's name.
  9. From the Receipt Language dropdown menu, select the language of the receipt.
  10. Select PERFORM PRE-AUTH.

To complete the payment, you can capture the pre-authorization.