- Go to https://payroc.partnerengage.com.
- Select Forgot password?.
- Enter your email address.
- Select Send reset link.
- Locate the password reset email that we sent to you from noreply@payroc.com.
Note: If you don't receive the email after 15 minutes, check your spam folder. If you still can't locate the email, call 1-888-477-4500 or email cs@payroc.com.
- In your email, select Reset Password.
- In the New password box, enter your new password. Your password must be between 12 and 128 characters and contain at least:
- One uppercase letter.
- One lowercase letter.
- One number from 0 to 9.
- One special character.
- In the Confirm new password box, reenter your new password.
- Select Continue.
After you update your password, you can return to the sign-in page to sign in with your new password.