To accept card-present payments on the Roc Services mobile app, you must pair the BBPOS Chipper 3X card reader with the mobile app. Before you begin, make sure you've turned on Bluetooth on your mobile device.

During the pairing process, you must complete a test transaction. After you pair the Chipper 3X, it stays paired with the mobile app for future transactions.

To pair your Chipper 3X to the Roc Services mobile app, complete the following steps:

1. Turn on the Chipper 3X's pairing mode
2. Pair the Chipper 3X with the mobile app

Step 1: Turn on the Chipper 3X's pairing mode

1. Press the power button to turn on your Chipper 3X.
2. Press and hold the power button until the blue light flashes.

Step 2: Pair the Chipper 3X with the mobile app

1. From the Quick Charge screen of the mobile app, use the keypad to enter a test amount, for example, $1.00, and then select +.
2. Select Charge, and then select Swipe / Insert.
3. (Optional) If a tip prompt appears, select No Tip.
4. When a Bluetooth pairing request appears, confirm that the Chipper 3X's name is accurate, and then select Pair.
5. Enter the Bluetooth passkey that is on the back of the Chipper 3X. 

6. Select Pair.
7. Insert, swipe, or tap a card.

Note: Pairing is successful when the card prompt appears and the Chipper 3X shows a solid blue light.

9. (Optional) To send a receipt, select Share Receipt, and then select a receipt option:
   • To send an email receipt, complete the following steps:
     1. Select Email Receipt.
     2. Enter your email address.
     3. Select Send Email.
   • To send an SMS receipt, complete the following steps:
     1. Select SMS Receipt.
     2. Enter your phone number.
     3. Select Send SMS.
10. Refund the test transaction. For more information about how to refund a transaction, go to Run a referenced refund on the Roc Services mobile app.