You can set up tip reporting on your payment device to track tips for individual staff members. 

To set up tip reporting, complete the following steps:

1. Enable tip reporting on your device.
2. Add your staff members.
3. Download updates to your device.

Step 1. Enable tip reporting on your device

1. Log in to https://terminalplus.rocpos.com/login.
2. On the side menu, select Device Management.
3. (Optional) Search for your device using one of the following criteria:
   • Endpoint identifier (EPI) of your device
   • Serial number of your device
   • Model number of your device
   • Doing Business As (DBA) name associated with your device
   • Store name associated with your device
4. Select the EPI of your device.
5. Select EDIT PARAMETERS > Tip, Tax & Differential > Tip.
6. Turn on Tip Option.
7. Turn on Server/Clerk Setup.
8. (Optional) To require staff members to enter their clerk or server ID before they run a sale, turn on Clerk Mandate.
9. (Optional) To allow multiple staff members to share tips from a transaction, turn on Split Clerk.

Step 2. Add your staff members

1. Select ADD SERVER / CLERK DETAILS.
2. (Optional) In the Clerk / Server ID field, enter a prefix for the ID and NAME column headings. If you enter Server, the columns will show SERVER ID and SERVER NAME.
3. For each staff member, enter the following details:
   1. In the ID field, assign a unique identifier number to your staff member. 
   2. In the NAME field, enter the name of your staff member.
   3. Select .
4. Select SAVE. 
5. To save your changes, from the top right of the Device Parameters screen, select SAVE.

Step 3. Download updates to your device

• Download updates to your device. For more information about how to download updates, go to one of the following articles:
  • If you are using a physical payment device, for example, Newland N950, N950S, or X800, go to one of the following articles:
    • If your payment device has a single-MID configuration, go to Download a parameter update to a device.
    • If your payment device has a multi-MID configuration, go to Download a parameter update to a multi-MID device.
  • If you are using the Roc Terminal+ mobile app on your phone or tablet, go to Download a parameter update to the Roc Terminal+ mobile app.