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Use the Self-Care Portal to set the time that we automatically close your batches for card transactions. To update the...
November 12th, 2025 1133 views 0 likes
You can use the Self-Care Portal to block a customer’s card to prevent them from using it in future transactions....
September 9th, 2025 1323 views 1 likes
Important: If a card is blocked by a processing rule, you can't unblock it in the Self-Care Portal. To unblock...
September 9th, 2025 1054 views 1 likes
Use the Self-Care Portal to view which cards you can accept when you run transactions, such as Visa, Mastercard, and...
April 24th, 2026 272 views 0 likes
If you have multiple processing terminals, use the Self-Care Portal to create a display name for each processing terminal so...
August 24th, 2026 22 views 0 likes
Important: To add a user, you must have the Allow Creating New Users permission. Add a user to the...
August 11th, 2026 50 views 0 likes
Important: To edit a user, you must have the Allow Creating New Users permission. Use the Self-Care Portal to...
April 24th, 2026 241 views 0 likes
Important: To delete a user, you must have the Allow Creating New Users permission. Use the Self-Care Portal to...
April 24th, 2026 228 views 0 likes
Use the Self-Care Portal to configure your SMS alerts for specific payment processing events. For each alert, you can also...
April 24th, 2026 256 views 0 likes
Use the Self-Care Portal to configure email alerts so that you receive notifications for events that happen on your account,...
April 24th, 2026 271 views 0 likes
Important: You can send email receipts only if we have enabled the email address field in the Virtual Terminal. If...
August 24th, 2026 23 views 0 likes
Log in to https://payments.payroc.com/merchant/selfcare/. From the navigation menu, select Settings, and then select Terminal. Clear the Disable Receipts checkbox. Select...
Log in to https://payments.payroc.com/merchant/selfcare/. From the navigation menu, select Settings, and then select Receipt. Enter your terms and conditions. Select...